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FAQ

On this page you will find the answers to frequently asked questions (FAQ) about the Messe Frankfurt Business Club.

Basic questions about the Messe Frankfurt Business Club:

The Messe Frankfurt Business Club is an exclusive visitor's club of Messe Frankfurt, offering numerous VIP services.

Registration is possible on the Messe Frankfurt Business Club website. Membership requires meeting specific criteria.

Decision-makers (CEOs, shareholders, board members, owners, managers), buyers, business developers, and influencers from high-revenue companies are eligible for membership in the Messe Frankfurt Business Club.

The Messe Frankfurt Business Club is free for you as a visitor to the event.

No, it is not possible to transfer membership to another person.

If, as a member of the Messe Frankfurt Business Club, you unsubscribe from receiving emails related to a specific trade fair, your membership in the Messe Frankfurt Business Club for that trade fair will automatically expire. This means you will no longer receive any further information regarding the Business Club for that specific event and will no longer be entitled to use the benefits of the Messe Frankfurt Business Club.
You can re-register at any time and, upon review and confirmation of the membership criteria, regain access.

Your membership in the Messe Frankfurt Business Club for other trade fairs will remain unaffected. You will continue to receive information about these via email.

Membership in the Messe Frankfurt Business Club is valid for an indefinite period and applies across events. Both you, as a member, and Messe Frankfurt have the right to terminate the membership without notice. Messe Frankfurt may terminate the membership if you have provided false information during registration, no longer meet the membership criteria (e.g., due to a job change), or have violated the terms and conditions of the Messe Frankfurt Business Club. (please refer to the terms of use for details)

Membership will automatically expire if you fail to attend the same trade fair three consecutive times and do not use the benefits of the Messe Frankfurt Business Club.

Questions about ticket:

Yes, your Messe Frankfurt Business Club ticket for the respective event serves as both your season ticket to the fair and to the corresponding Messe Frankfurt Business Club Lounge.

After registration, your application will be reviewed according to the membership criteria. Upon meeting the criteria, you will receive your ticket a few days after registration.

Yes, to use the ticket as a valid fare for public transport (ÖPNV - public local transportation), the Messe Frankfurt Business Club ticket must be printed. However, on the Messe Frankfurt exhibition grounds, the digital ticket is sufficient as proof of access.

Questions about bringing a companion to the lounge:

As a member of the Messe Frankfurt Business Club, you may bring any trade fair visitor as a companion into the lounge, provided the current lounge capacity allows it. The companion requires a valid ticket for the event and may only stay in the lounge accompanied by a member. A valid trade fair ticket must be presented for entry.

The companion receives free access to the Messe Frankfurt Business Club lounge, including catering.
All other benefits of the Messe Frankfurt Business Club are exclusively reserved for its members.

You are allowed to bring one person as a guest into the lounge. The requirement is that the person has their own admission ticket for the fair, which must be shown upon entry.

Membership in the Messe Frankfurt Business Club is exclusively reserved for trade visitors who meet the target group criteria. You may bring your partner as a guest into the Messe Frankfurt Business Club lounge, depending on lounge capacity, provided they hold a valid ticket for the trade fair.

Questions about parking:

Your Messe Frankfurt Business Club ticket entitles you to free parking in the Rebstock parking garage during the respective event. Please present your Messe Frankfurt Business Club ticket at the parking garage to receive a free exit ticket.

Yes, that is possible. The Rebstock parking garage is open 24 hours during the trade fair, allowing you to exit at any time. However, you will need an exit ticket, which you can obtain free of charge by presenting your Messe Frankfurt Business Club ticket at the cashier. The cashier is available daily until 10:00 PM. After that, the night service takes over, and they must be contacted by phone to issue the exit ticket.

Tip: You can collect an exit ticket from the Rebstock parking garage cashier upon entry. The exit ticket is valid regardless of the time of exit and can be used at a later point.

Questions about Cloakrooms:

Yes, your Messe Frankfurt Business Club ticket entitles you to free use of all cloakrooms on the Messe Frankfurt grounds. Please present your Messe Frankfurt Business Club ticket at the cloakroom to use this service free of charge.

The benefits of the Messe Frankfurt Business Club are exclusively reserved for members. This also applies to the use of the cloakrooms, whether they are located within the lounge or elsewhere on the Messe Frankfurt grounds.

Other questions:

The Messe Frankfurt Business Club is an exclusive offering reserved solely for VIP visitors who place orders for their own needs or for resale.

Employees of companies that have participated as exhibitors at current or past events, as well as companies from the manufacturing sector, can only become members of the Messe Frankfurt Business Club if they hold a purchasing role in line with the criteria for VIP visitors.

Your colleague can register on the Messe Frankfurt Business Club website for the respective fair until the last day of the event. Please observe the membership criteria.

After the event, your colleague can register as an interested party on the Messe Frankfurt Business Club website and will receive an invitation in time for the next event to legitimize membership in the Messe Frankfurt Business Club.

The Messe Frankfurt Business Club is a space designed for VIP visitors. Members should find the lounges to be a place where they can take a break and prepare for their next meeting at the exhibition stand. For this reason, direct marketing of products and services of any kind is not permitted in the lounges and is reserved exclusively for the exhibition areas.